Igreja Batista Pedra Viva · Community

A message opens the door to community.

Sara welcomes people contacting Igreja Batista Pedra Viva on WhatsApp. A question about a service, an interest in joining in or a request to speak with the team finds its next step.

TRY THE CONVERSATION The story

Chat on WhatsApp+55 (11) 95027-8248

This is the real contact. The demonstration on this page is separate.

WhatsApp
Church program
Welcome team

An editorial illustration of the service journey

THE STARTING POINT

You are welcome.
Where would you like to start?

A first-time visitor may need directions. Someone already involved may be looking for an event, a ministry or a member of the team. Each message needs its own guidance.

THE PRODUCT RESPONSE

Sara recognizes the reason for contact and presents the relevant information, form or support path. The conversation connects services, events, ministries and prayer requests to the church’s channels.

THE NEXT STEP

People find a clear next step to visit, participate or continue with the team. Their context follows the handoff.

INSIDE THE JOURNEY

Every choice moves the conversation forward.

ILLUSTRATIVE SCENARIO

01 / 03A welcoming community

Hands joined at Igreja Batista Pedra Viva in São Paulo.

A conversation with context.

Explore activities

Welcome the message

Understand whether the person needs information, wants to participate or wishes to contact the team.

What guides the conversation

Igreja Batista Pedra VivaSão Paulo · Campo Grande / Interlagos

Choose the next step

Your selection fills the message field. You choose when to send.

TRY THE CONVERSATION

Step into the story.

Choose a situation and talk to the agent. The experience stays here, without messaging the client’s team.

Igreja Batista Nacional Pedra VivaIgreja Batista Pedra Viva · Community

Choose a situation

Each situation has a separate conversation.

SaraSara

Virtual assistantConversation in Brazilian Portuguese

Explore activities

Sara

Olá, graça e paz! Sou a Sara, da Igreja Batista Pedra Viva. Você quer conhecer nossos cultos e atividades ou falar com a secretaria?

Ready when you are

Demonstration. Requests, documents and handoffs are simulated.

CONNECTED CUSTOMER SERVICE

From conversation to the next step.

Each tool has a clear role in the journey: find the information, organise the request and keep things moving.

Google Docs01

Consults church information before answering questions about activities, ministries and assistance.

Google Sheets02

Finds the media for the topic so guidance includes the correct image.

Welcomes questions and passes requests to the church office with the conversation’s context.

EVIDENCE AND CONTEXT

What the operation records.

A demonstration conversation with sample data. The team confirms information and next steps for real service.

Igreja Batista Nacional Pedra Viva

Continue through the company’s channel.

This link opens the real commercial channel. The demo conversation stays separate.