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Glaucia Cabral · Face Thread Method
Learning and purchase support

Learning begins with a welcome.

A conversation to discover Face Thread Method. A next stage to understand a purchase and find out how to get started.

TRY THE CONVERSATIONThe story
Chat on WhatsApp+55 (11) 92554-8940

This is the real contact. The demonstration on this page is separate.

  • Hotmart
  • Email and WhatsApp
  • Browser demonstration
Experience preview
Glaucia Cabral
A
AnaCourse and learner support
01Explore the course
02Check the purchase
An editorial illustration of the service journey
THE STARTING POINT

From the first question
to the first step.

Someone choosing a course needs to understand what it offers. Someone who has just purchased it needs to know what to do next. Treating both people alike creates confusion when context matters most.

THE PRODUCT RESPONSE

Ana introduces the course and answers questions. The Hotmart integration connects an approved purchase to a welcome email and WhatsApp support. A sample order lets visitors test approval, pending payment and refund scenarios, with a different response for each situation.

THE NEXT STEP

Each person receives guidance that fits their situation, with a clear route to the team when a question needs personal attention.

HOTMART · FACE THREAD METHOD

The purchase is just the beginning.

Purchase confirmation starts a welcome journey: the student receives guidance by email and personal support on WhatsApp.

  1. Hotmart
    01

    Purchase approved on Hotmart

    Purchase confirmation starts the student’s welcome journey.

  2. 02

    Welcome email

    Initial guidance arrives by email to help the student get started.

  3. 03

    A welcome on WhatsApp

    Ana welcomes the student, understands the question and guides the next step.

The demo uses a fictional purchase. No emails or WhatsApp messages are sent.

TRY THE CONVERSATION

Step into the story.

Choose a situation and talk to the agent. The experience stays here, without messaging the client’s team.

Glaucia Cabral · Face Thread MethodLearning and purchase support
Choose a situation

Each situation has a separate conversation.

AnaCourse and learner support
Virtual assistantConversation in Brazilian Portuguese
Explore the course
Ana

Oi! Eu sou a Ana, assistente virtual da Authentic Beauty Academy. Você quer conhecer o Face Thread Method ou tirar uma dúvida sobre a formação?

Ready when you are

Enter to send · Shift + Enter for a new line

Demonstration. Requests, documents and handoffs are simulated.

EVIDENCE AND CONTEXT

What the operation records.

1,204

Recorded conversations

The whole account operation, including people and automations.

Reporting period
12,365

Messages sent

The whole account operation, including people and automations.

Reporting period

The story combines Ana’s conversation script, course materials and the purchase flow described by the author. Volumes cover the Academy account, including people and automations; they do not measure sales attributed to the agent.

Glaucia Cabral · Face Thread Method

Continue through the company’s channel.

This link opens the real commercial channel. The demo conversation stays separate.

Chat on WhatsApp+55 (11) 92554-8940
Another story. Another challenge.Explore the collection