Rizzatto Soluçõesproduct & AIFrom idea to product.
All cases
Lig Chopp Germânia — Lapa
Draught beer for events · Lapa

The right draught beer starts with your event.

At Lig Chopp Lapa, location, date and guest count guide the choice of Germânia kegs. The quote also considers the dispenser, delivery and details the team needs to review.

  • WhatsApp
  • Event quotation
  • Sales team
An editorial illustration of the service journey
THE STARTING POINT

How many guests?
Let’s choose the kegs.

Ordering draught beer takes more than choosing a flavour. Customers need to know whether their area is served, how much to order and what is needed to serve their guests.

THE PRODUCT RESPONSE

The conversation starts with location and date. Guest count provides a volume estimate, which is matched to the kegs in the catalogue. Style, dispenser, delivery and extras then form the quote for the sales team.

THE NEXT STEP

The team receives the event, volume and delivery details together. Existing orders, discounts and events requiring more than 100 litres go directly to specialist support.

INSIDE THE JOURNEY

Every choice moves the conversation forward.

ILLUSTRATIVE SCENARIO
01 / 03Place and date

30 reference litres

WhatsAppA conversation with context.
20 · 30 L · Pilsen
A
Place and date

Check the Lapa service area, event date and preferred time before assembling the order.

What guides the conversation
Location before the quoteGuests → litres → kegsBeer, dispenser and delivery
Guests drinking beer
Style to explore

Your selection fills the message field. You choose when to send.

The Lapa script uses 1.5 L per person as a reference. Kegs, availability and delivery must be checked with the branch.

TRY THE CONVERSATION

Step into the story.

Choose a situation and talk to the agent. The experience stays here, without messaging the client’s team.

Lig Chopp Germânia — LapaDraught beer for events · Lapa
Choose a situation

Each situation has a separate conversation.

Assistente GermâniaGermânia assistant
Virtual assistantConversation in Brazilian Portuguese
Plan an event
Assistente Germânia

Oi! Sou a assistente da Germânia Lapa. Você já tem uma data em mente pro seu evento?

Ready when you are

Enter to send · Shift + Enter for a new line

Demonstration. Requests, documents and handoffs are simulated.

EVIDENCE AND CONTEXT

What the operation records.

Explore sample situations. Orders, appointments and handoffs in this conversation are simulated; the team confirms the terms of real service.

Another story. Another challenge.Explore the collection