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Dra Clinic Estética
Dra Clinic · Records and relationships

Is this where you prefer to hear from us?

Dra Clinic Estética Curitiba resumes contact with a simple question. The conversation confirms the preferred channel and offers a choice between joining the group and continuing to receive direct messages.

  • WhatsApp
  • Record updates
  • Clinic relationships
An editorial illustration of the service journey
THE STARTING POINT

Your contact, up to date.
Your preference, respected.

A clinic needs current contact information without assuming everyone wants group messages. Confirming the channel and listening to preferences are part of the relationship.

THE PRODUCT RESPONSE

The assistant starts when someone responds to the update message. It confirms or corrects the contact, presents the invitation and follows the choice: receive the link, stay with direct messages or finish.

THE NEXT STEP

The clinic retains the stated contact and preference. Those who accept can continue with the invitation; declining closes the flow clearly.

INSIDE THE JOURNEY

Every choice moves the conversation forward.

Dra Clinic · Curitiba
ILLUSTRATIVE SCENARIO
01 / 03Dra Clinic · Curitiba

Professional portrait published on Dra Clinic Estética’s official profile.

WhatsAppA conversation with context.
Choose contact preferences
A
Confirm the contact

Understand whether this remains the preferred channel or the record needs updating.

What guides the conversation
Aesthetics and facial harmonizationRelationships and contact preferences
Choose the next step

Your selection fills the message field. You choose when to send.

TRY THE CONVERSATION

Step into the story.

Choose a situation and talk to the agent. The experience stays here, without messaging the client’s team.

Dra Clinic EstéticaDra Clinic · Records and relationships
Choose a situation

Each situation has a separate conversation.

Assistente Dra ClinicDra Clinic assistant
Virtual assistantConversation in Brazilian Portuguese
Choose contact preferences
Assistente Dra Clinic

Oi! Sou a assistente da Dra Clinic Estética Curitiba. Você quer saber sobre o grupo VIP ou prefere não receber novidades?

Ready when you are

Enter to send · Shift + Enter for a new line

Demonstration. Requests, documents and handoffs are simulated.

CONNECTED CUSTOMER SERVICE

From conversation to the next step.

Each tool has a clear role in the journey: find the information, organise the request and keep things moving.

WhatsApp01

Handles campaign replies and asks permission before sharing the VIP group invitation.

Preferências de contato02

Distinguishes contact confirmation, opt-out requests and the need for staff assistance.

EVIDENCE AND CONTEXT

What the operation records.

A demonstration conversation with sample data. The team confirms information and next steps for real service.

Another story. Another challenge.Explore the collection