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H1 Partners · Correspondente C6 Bank
H1 Partners · C6 business account reactivation

Resume the business account where it stopped.

Denis, from H1 Partners, talks with businesses that expressed interest in C6 but did not finish activation. The conversation identifies the obstacle and guides the next step through official channels.

TRY THE CONVERSATIONThe story
  • WhatsApp
  • H1 Partners banking partner
  • C6 business account
An editorial illustration of the service journey
THE STARTING POINT

The referral happened.
The next step may still be missing.

Downloading an app, starting registration and activating an account are different stages. Treating every reply as a completed opening hides where a business needs help.

THE PRODUCT RESPONSE

Denis distinguishes product questions, app difficulties, submitted registrations and accounts already in use. Guidance addresses the reason for stopping and the stage reported by the business.

THE NEXT STEP

The team follows interest without confusing it with approval. Questions requiring personal assessment go to support, while account opening remains in the bank’s official environment.

INSIDE THE JOURNEY

Every choice moves the conversation forward.

ILLUSTRATIVE SCENARIO
01 / 03Find the stage

The next question has a purpose.

WhatsAppA conversation with context.
Learn about business banking
D
Find the stage

Understand whether the business has yet to download the app, has started registration or is awaiting review.

What guides the conversation
An unfinished business accountQuestion, registration or review?Interest is distinct from activation
Choose the next step

Your selection fills the message field. You choose when to send.

TRY THE CONVERSATION

Step into the story.

Choose a situation and talk to the agent. The experience stays here, without messaging the client’s team.

H1 Partners · Correspondente C6 BankH1 Partners · C6 business account reactivation
Choose a situation

Each situation has a separate conversation.

DenisDenis
Virtual assistantConversation in Brazilian Portuguese
Learn about business banking
Denis

Oi! Eu sou o Denis, da H1 PARTNERS. Você quer entender a conta PJ ou precisa de ajuda com uma etapa que ficou pendente?

Ready when you are

Enter to send · Shift + Enter for a new line

Demonstration. Requests, documents and handoffs are simulated.

EVIDENCE AND CONTEXT

What the operation records.

Explore sample situations. Orders, appointments and handoffs in this conversation are simulated; the team confirms the terms of real service.

Another story. Another challenge.Explore the collection