Vehicle refinancing.
It starts with a conversation.
A voice agent that identifies interest in reviewing vehicle financing and guides the conversation to a specialist.
“Oi! Sou a Roberta, da Porto Bank. Seu carro ainda está financiado?”Listen. Understand. Connect.
The call identifies interest and a next step. A specialist continues on WhatsApp. The script targets 90 seconds; a refusal is also a valid outcome.
Open the conversation
A brief, natural introduction.
Listen to the answer
Interest, questions or refusal determine the path.
Take the next step
Ask for consent and confirm the actual result.
Go ahead. Roberta is listening.
Enter a name and try a conversation in Brazilian Portuguese. Interrupt, ask a question or end the call whenever you like.
Checking availability
Your transcript will appear here during the call.
The answer changes the script.
Demonstration examples in Portuguese. These are not recordings of customers.
01Interest
Oi! Sou a Roberta, da Porto Bank. Seu carro ainda está financiado?
Ainda está, sim. Como funciona?
O especialista pode explicar as condições e avaliar o seu objetivo. Posso te encaminhar para um especialista no WhatsApp?
Pode sim.
Pronto, o encaminhamento foi simulado. Obrigada por testar!
02Question
Você é uma inteligência artificial?
Sou uma assistente virtual. Nesta experiência, o encaminhamento para o WhatsApp é simulado.
E quais são as taxas?
Esses detalhes dependem da proposta. Neste teste eu não tenho uma simulação financeira real.
03Refusal
Oi! Sou a Roberta, da Porto Bank. Seu carro ainda está financiado?
Não tenho interesse, obrigada.
Sem problema! Obrigada pelo seu tempo e tenha um ótimo dia.
What the records show.
A shared archive from two files, without verified attribution by product. A transcribed response may be voicemail; a handoff mention does not confirm WhatsApp delivery. Sales have not been verified.
How the figures were counted
| File | Identified calls | calls with a transcribed response | records mentioning a handoff | Available dates |
|---|---|---|---|---|
| A | 5,425 | 1,515 | 15 | 7/28/25–9/9/25 |
| B | 1,612 | 383 | 0 | 11/13/25–11/27/25 |
Each identified call is counted once. The dates below cover only records that have a date. The files do not reliably separate calls by campaign, so these totals are not individual refinancing or consortium results.
From the first question to a specialist.
The agent opens the conversation, understands the interest and organizes the next step. A specialist can explore the need, present the terms and help the person make a decision.
Refinancing starts with a vehicle someone already owns. A consortium starts with a purchase they want to plan. Each approach keeps that context from the first question.
Voice conversation test. No contract is signed on this page; WhatsApp handoff is simulated.
Explore the other profile