Rizzatto Soluçõesproduct & AIFrom idea to product.
All cases
Fort Incorporadora
Property agent collection

Every place starts a different conversation.

Roberta connects interest to the right development and turns home-buying questions into context for the broker. Botelhos, Bandeira do Sul, Coromandel and Andradas each retain their identity.

  • Documented WhatsApp journey
  • Five development profiles
  • Browser demonstration
Experience preview
Jardim dos Pássaros, em Botelhos. Projeto distinto do Jardim Ágape, atendido pelo mesmo perfil.Jardim dos Pássaros, em Botelhos. Projeto distinto do Jardim Ágape, atendido pelo mesmo perfil.
R
RobertaJardim Ágape e Pássaros
01Choose a development
02Understand the goal
Jardim Ágape e PássarosBela VistaDiamante ResidencialParque da LiberdadeQuinta das Flores
An editorial illustration of the service journey
THE STARTING POINT

A place to imagine.
A conversation to begin.

Finding a home and exploring an investment begin with different motivations. When several developments share one service, mixing their information or terms makes the choice harder for people and advisors.

THE PRODUCT RESPONSE

Each profile starts with the chosen development: Jardim Ágape e Pássaros, Bela Vista, Diamante Residencial, Parque da Liberdade or Quinta das Flores. Roberta understands the goal, welcomes questions and organises context for the team.

THE NEXT STEP

The collection presents five focused conversations. The summary preserves the chosen development, intention and details the person chose to share without presenting a current commercial offer.

INSIDE THE JOURNEY

Explore the development

Jardim Ágape
ILLUSTRATIVE SCENARIO
01 / 03Jardim Ágape

Jardim Ágape, Botelhos. A residential subdivision between the town and its green surroundings.

WhatsAppA conversation with context.
Jardim Ágape
R
Choose a development

Each option opens its own conversation and keeps information tied to the selected development.

What guides the conversation
Botelhos · Minas GeraisTwo residential subdivisionsÁgape near the town’s roads; Pássaros with tree-lined streets and green spaces in its design.

Your selection fills the message field. You choose when to send.

TRY THE CONVERSATION

Step into the story.

Choose a situation and talk to the agent. The experience stays here, without messaging the client’s team.

Fort IncorporadoraProperty agent collection
Choose a profile

Changing profiles starts a new conversation.

Choose a situation

Each situation has a separate conversation.

RobertaJardim Ágape e Pássaros
Virtual assistantConversation in Brazilian Portuguese
Explore the development
Roberta

Oi! Sou a Roberta, assistente virtual da Fort Incorporadora. Posso te apresentar o Jardim Ágape e Pássaros, em Botelhos. Você está pensando em morar ou investir?

Ready when you are

Enter to send · Shift + Enter for a new line

Demonstration. Requests, documents and handoffs are simulated.

CONNECTED CUSTOMER SERVICE

From conversation to the next step.

Each tool has a clear role in the journey: find the information, organise the request and keep things moving.

WhatsApp01

Keeps a dedicated conversation for each development, following the visitor’s home or investment goals.

CRM de vendas02

Collects the visitor’s interest and prepares a handoff to the selected development’s agent.

EVIDENCE AND CONTEXT

What the operation records.

The collection uses five dedicated Roberta scripts and the general Fort guide. Historical prices, availability and commercial promises have not been carried into the demonstration. Individual profile volumes have not been verified.

Another story. Another challenge.Explore the collection